We, OVERKIZ SAS and its affiliates recognise that privacy is important and we take the Data Subject's privacy seriously.

Please read our privacy policy carefully as it describes Overkiz's pratices, regarding collection, use, disclosure, retention and protection of any personal information processed in the field described below.

I- Processing of Personal Data – Overkiz as “Data Controller”

A) Scope of processing

This notice applies to :

  • any website belonging to Overkiz, including www.overkiz.com (hereafter “the Website”),
  • any use of Overkiz's services, including the use of Overkiz's application services, the use of Overkiz's software, the use of Overkiz's network cloud, which make reference to this privacy policy (hereafter “the Services”)
  • any contact with us by telephone or by email (technical support, after sales services, request of quotation or information about Overkiz's services).
    By accessing and using Overkiz's services or visiting any Overkiz website, you consent to our collection, storage, use and disclosure of your personal information as described below.

Any personal data are processed in a transparent, confidential and secured way.

Finally, we may update this Privacy Policy from time to time. For this reason, each time you visit Overkiz's website, please read the Privacy Policy or return to this page periodically for any use of Overkiz's services. By using Overkiz's websites and services you agree to the data practices described in this statement and you expressly consent to the collection, use, and disclosure of your personal information/data in accordance with this Privacy Policy.

B) Information that we request from you

1. Procedure used and the nature of information collected

We may collect and process Personal Data (defined under the EU Directive and Regulation as any information relating to an identified or identifiable natural person) about you through several ways:

a/ Personal Data may be collected and processed automatically in case of use of Overkiz's Services.

b/ Personal Data may be also collected and processed when you visit the Website: via cookies we may collect data about what you are doing (see the “Cookies” section), or we may collect data when you register for an account to access our services online (such as an API library)

c/ or in the event of your communication with our employees regarding Overkiz's Services (technical support, after sales services, request of quotation or information about Overkiz's services).

We may also automatically collect and process Non-Personal Data, such as technical data (or data which does not allow for the identification of a natural person). Such Data may be provided from the use of Overkiz's Services (notably the use of Overkiz's network Cloud). Such processing ensures the performance of Overkiz's Services and may be used by Overkiz with your consent in order to offer services, notably maintenance and support services for connected equipment.

Through statistical processing, Data under anonymous format allow us to improve our products and services.

In general, information we collect and process is required in order to perform the expected Services. It may be:

  • Identification data (such as surname, forename, title, postal address and/or e-mail address, telephone number);
  • Data relating to the security and management of customers' accounts (passwords, username);
  • Data relating to the commercial relationship (product, services sale data, information about a technical problem, a request for assistance, or a quotation request);
  • Data relating to Connected Equipment or subscribed Services: device ID number, location of connected equipment, parameters about configuration settings for connected equipment, usage history;
  • Data relating to the files stored through your connected equipment: pictures, videos;
  • Network data: IP address of connected equipment, traffic data, wireless connection information.

2. Use of Data

a. We use the data we collect in order to:

  • Ensure the proper functioning and the constant improvement of our Website or any Services that our customers have ordered including the administration, the monitoring of Overkiz's applications and network cloud;
  • The management and monitoring of the commercial relationship with Overkiz's customers (e.g. technical support);
  • Ensure internal testing of Overkiz's Services including the testing of security systems and to checking service level requirements;
  • Contact and inform Overkiz's customers about services that we trust may be useful to them, based on the use of Overkiz's application and network cloudi;
  • Improve the functioning of the Overkiz Websites and Services quality by compilation of statistics;
  • Be in compliance with the law and requests from the relevant legal or government authorities;
  • Undertake legal proceedings or exercise our right to defend ourselves;
  • Prevent fraud or any other illegal activity.

Any anonymous information collected gives us a better understanding of users' preferences and habits and helps us to improve our Services in your best interests. Because anonymous data does not allow the person to be identified, we could be led to share the information with third parties, unless it is prohibited by law or otherwise and if it is protected by a specific non-disclosure agreement with Overkiz's customer.

b. Any refusal to provide mandatory information will render the Services partially or wholly impossible to perform.

c. We may entrust the hosting of our websites or of certain services relating to your data to service providers. You can refuse this by asserting your rights as described below. In this case, access to our services may be affected.

3. Respecting the Data Subject rights and preferences

  • As Data Subject you have a right to access your personal data in order to add, correct, or delete the data. You can also object to your personal data being processed for legitimate purposes. If you wish to exercise this right, you can write to the Data Protection Officer of Overkiz:
  • By e-mail: dpo@overkiz.com
  • By letter: 13-15 boulevard de la Madeleine – 75001 PARIS
  • Any Data Subject may opt out the processing of its data from us by contacting us. In this case, we will respect such request.

4. Protecting the Data

  • We will not disclose personal details that we collect from use of the website or any other Overkiz services without your agreement, except in the following cases:
  • disclosure to Overkiz sub-contractors, if disclosure is required by them to carry out a service (like hosting data on Overkiz's behalf) and subject to the aforementioned sub-contractor providing an adequate level of service in terms of security, confidentiality, integrity and accessibility concerning the use of personal data;
  • if Overkiz is obliged to due to a legal requirement or at the request of a competent court or another authority;
  • Overkiz will take appropriate measures to ensure that any personal information that Overkiz discloses to a third-party shall be kept in complete safety and shall only be used for the reasons for which the personal information has been provided.

C) Automated data collection using cookies

When visiting Overkiz Websites, cookies may be installed on your computer, mobile phone, or tablet.
Our websites are designed to meet the needs and expectations of web users. With this objective in mind, we use cookies in particular, for example, to facilitate sharing and navigation on our websites.

1. What is a cookie?
A cookie is an alphanumeric identifier installed on your hard drive when you visit a website, mobile application, or advertisement. It stores information about your visits to our sites (the pages you have visited, the date and time of visits, etc.). We can read this information when you next visit the site.

2. Why do we use cookies?

Analytics cookies
A Google Analytics cookie can be used to measure the audience of Overkiz's website. You can disable the Google Analytics cookie by using an add-on (https://tools.google.com/dlpage/gaoptout?hl=fr). The page may not be available in your language. You can also disable this cookie from the "Manage Cookie Filing and Reading" section of this policy.
Facebook, Twitter, LinkedIn, Reddit, Tumblr, Google+ and Pinterest can implement useful cookies to share content on social networks or to create access statistics. The presence, number and status of these cookies may depend on your use of the platforms in question before or during your visit to our website. We have no control over the use of these features by these actors.
We invite you to read the policy of managing these social networking cookies on the sites concerned.

3. Blocking or disabling cookies

Cookies are managed by your browser. You can configure your browser at any time to delete cookies from your hard drive, prevent new cookies from being saved, or receive a warning message before cookies are saved in order to block them.
In this way, you can automatically block cookies by configuring your browser as follows:
Please remember that configuration can result in changes to your terms of access to our services and sites that require the use of cookies. If your browser is configured to block all cookies, you will not have optimal access to our services.
Most browsers allow you to manage your preferred cookies. You can set your browser to block or delete certain cookies. In general, you can also manage similar technologies in the same manner using your favourite browsers.

The following links show how to manage cookies according to the type of browser used:

D) General rules governing personal data

1. Length of time personal data are stored

Overkiz stores personal data as used during the commercial relationship with the Data Subject only for the time needed to manage the said relationship.

The technical data and the data related to the use of Overkiz's products and/or services will be kept for one year from their collection, except if you asked for an extension of this period of storage (e.g., in order to enjoy Overkiz's maintenance services for a longer time).

2. Security of personal data collected

We have put in place the technical resources needed to prevent the accidental or abusive destruction, loss, deterioration, unauthorised disclosure, or modification of, or access to, your personal data.

Employees with access to personal data commit to respect the confidentiality of the information.

For additional information about our Overkiz Service Cloud Security Overview, please contact us.

3. Links to other websites
The fact that we enable you to access other websites by means of hypertext links shall not render us liable for any practices relating to personal data on these sites. These sites are not covered by this privacy policy, and Overkiz is not responsible for the privacy practices within any of these other websites. We encourage you to read the privacy statements these other websites.

E) Contact

The Overkiz's contact for data collection is Jasna Musanovic (Marketing and Communication Manager).

If you have any questions regarding our privacy policy, please do not hesitate to contact our Data Protection Officer at the following address:

Overkiz SAS – DPO
Immeuble Variation A
7 allée de la Mandallaz
74370 Epagny Metz-Tessy France
Or by e-mail : dpo@overkiz.com

II- Processing of Personal Data – Overkiz as “Data Processor”

A) Scope of processing

1. Length of time personal data are stored

This notice applies to the processing of personal data performed by Overkiz, on the behalf of third parties, e.g. our professional customers (such as manufacturer of connected equipment, i.e. the Data Controller).

Overkiz respects the principle that any processing of personal data operated on the behalf on its professional customers is done in a secured way. All the data processed remain the property of the Data Subject and/or the Data Controller.

Overkiz is not responsible for the final using and sharing of personal data by any Data Controller, but we recommend hardly our professional customers to process any personal data within the strict compliance of the applicable law.

B) Information that we may request from you

If you're the Data Subject, please be aware that in this case, the processing of personal data is subject to the privacy policy of the Data Controller, even if you're informed that such software solutions are connected to Overkiz's network cloud.

If you're acting as Data Controller and you intend to subcontract to us the processing any personal information about Data Subject (such as user of connected equipment), you must ensure that beforehand you have their explicit consent to do so and that you explain to them how we collect, use, disclose and retain their personal information and direct them to read your privacy policy.

C) Protection of data: confidentiality and security

Overkiz keeps the information of any Data Subject secure and confidential by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

For additional information about our Overkiz Service Cloud Security Overview, please contact us

As Data Processor, Overkiz may exceptionally disclose Personal Data that we collect in the following limited cases:

1- request(s) of the Data Controller: if the Data Controller duly required Overkiz to disclose it. In this case, although Overkiz strongly recommends that our professional customers comply fully with the law, the final use and sharing of Data is done under the sole liability of the Data Controller.

2- subcontracting: if the disclosure is mandatory for our subcontractors to perform a service (such as the hosting of data for Overkiz). In this case, the disclosure is subject that the said subcontractor ensures satisfactory data security with regard to confidentiality, integrity and accessibility in connection with the processing of personal data.

3- legal requirement: if Overkiz is required to do so to comply with a legal requirement or request from a competent court, regulator or other authority;

4- statistical purpose: any anonymous information collected gives us a better understanding of users' preferences and habits and helps us improve our services in your best interests. Because anonymized Non-Personal Data does not allow you to be identified, we could be led to share such anonymous data with third parties (such as consultants), unless prohibited by law or else it is expressly forbidden by the Data Controller.

In any case, Overkiz will take appropriate measures to ensure that any personal information about the Data Subject that Overkiz discloses to a third party will be used for the sole purposes for which it was provided.

Update of the document on May 23, 2018.